Selling Policy

Thank you for choosing Lynashoe as your preferred destination for stylish and high-quality women’s footwear. Our Selling Policy is designed to ensure a smooth and transparent shopping experience for all our customers. Please take a moment to review the following guidelines:

1. Product Availability

We strive to keep our inventory updated with the latest styles and sizes. However, due to high demand, some items may become temporarily unavailable. In such cases, we will notify you promptly and offer alternatives or the option to be notified when the product is back in stock.

2. Pricing and Promotions

  • Pricing: All prices listed on our website are in $ and are inclusive of applicable taxes unless stated otherwise. We reserve the right to adjust prices, including special offers and discounts, at any time without prior notice.
  • Promotions: Discounts, promo codes, and special offers are subject to specific terms and conditions. Promotions cannot be combined unless explicitly stated. Please note that promotions are only valid within the specified time frame.

3. Ordering Process

  • Placing an Order: Once you’ve selected your items and added them to your cart, you can proceed to checkout. You’ll be asked to provide your billing and shipping information and select your preferred payment method.
  • Order Confirmation: After placing your order, you will receive an email confirmation with your order details. Please review this information carefully. If you notice any errors, contact us immediately.
  • Order Processing: We process orders promptly, usually within 24h of receiving payment. Please note that processing times may vary during peak seasons or due to high demand.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, etc.
  • PayPal

All payments are processed securely to ensure your financial information is protected. Please ensure that your billing information matches the details on your payment method to avoid delays.

5. Shipping and Delivery

  • Shipping Options: We offer a variety of shipping options to suit your needs. You can choose your preferred method during checkout.
  • Delivery Time: Estimated delivery times will be provided at checkout. Please note that delivery times may vary based on your location and the shipping method selected.
  • Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

6. Returns and Exchanges

  • Eligibility: We want you to be completely satisfied with your purchase. If you are not happy with your item, you can return or exchange it within 30 days of receiving your order, provided the item is unused, in its original condition, and with all tags attached.
  • Return Process: To initiate a return or exchange, please contact our customer service team at info@lynashoe.com. We will provide you with instructions on how to return the item. Please note that return shipping costs may apply unless the return is due to a defect or error on our part.
  • Refunds: Once we receive your returned item, we will process your refund within 30 business days. Refunds will be issued to the original payment method used for the purchase.

7. Cancellations

  • Order Cancellations: If you need to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are processed for shipping. Once an order has been shipped, it cannot be canceled, but you may return it in accordance with our return policy.

8. Customer Service

Our customer service team is here to assist you with any questions or concerns you may have regarding your purchase. You can reach us via:

  • Email: info@lynashoe.com
  • Phone: 602-681-3054
  • Live Chat: Available on our website during business hours.

9. Changes to This Selling Policy

We may update this Selling Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting.